Two-Way Video Intercom System

Two-Way Video Intercom System

Keyuanlong Elevator two-way video intercom system allows passengers to communicate with on-duty personnel and rescue personnel via video in emergency situations. It calms passengers and enhances the safety and convenience of emergency communications in the elevator.

Elevator Display Function

1. Elevator Operation Information: Floor information, direction of travel, special function icons, fire alarm, exit from service, etc.

2. Multimedia Information: Video, music, images, scrolling subtitles, etc.

3. Network Connection: Interface content can be updated via a server after connecting to the network

4. Real-time Information: Time, date, etc.

5. User Settings: Brightness, sleep time, volume, time and date, etc. can be customized according to customer needs

6. Available Screen Sizes: 8.4", 10.4"

7. Image Formats: BMP, PNG, and JPG

8. Multimedia Formats: MP4

Effect diagram of display installation in the car

System Features

Application Scenarios

Hospitals: When a patient suddenly falls ill, the system quickly connects them to medical staff, and video footage helps assess their condition.

Commercial Complexes: When an elevator malfunctions during peak hours, the management team uses announcements to direct traffic flow and avoid congestion.

Smart Communities: Integrated with smart home systems, elevator fault notifications are automatically sent to the homeowner's app, improving service response times.

System framework diagram

                                          Reliable And Dependable

 Elevator Call Center Platform  is manufactured by our ISO certified factory, which organically integrates the reliability, high quality and leading design of the Keyuanlong brand.

We are quite proud of its excellent performance and stable operation.

Four SMT production lines

The elevator two-way video intercom system is a comprehensive safety device that integrates voice communication, video surveillance, alarm linkage, and intelligent management. Its core functions focus on emergency response, safety assurance, user experience, and management efficiency. Below is a detailed function analysis:

1. Core Communication Functions

·1.1 Two-Way Voice Calling

·→Real-Time Intercom: Trapped passengers can communicate with property management, the monitoring center, or rescue personnel through high-definition voice.

·→Multi-Party Calling: Supports simultaneous access from multiple parties, including property management, maintenance personnel, and the fire department, for collaborative troubleshooting of complex issues.

·→Voice Noise Reduction: Ensures clear and intelligible conversations.

·1.2 Two-Way Video Interaction

·→Real-Time Video Transmission: Trapped passengers can transmit real-time video to the outside world via the elevator's in-building camera, allowing rescuers to observe the elevator's internal conditions (e.g., whether someone is trapped or the door is open abnormally).

·→Remote Guidance: Rescuers can use video to provide guidance on self-rescue procedures (e.g., pressing the emergency button, maintaining posture, etc.), reducing the risk of secondary injuries.

→Night Vision: Equipped with an infrared camera, it ensures clear images even during power outages or low light conditions.

2. Emergency Response Function

2.1 One-Touch Alarm Trigger

 →Physical Alarm: A visible alarm button is installed in the elevator. When pressed by a trapped person, the system automatically initiates a call and sends an alarm signal.

→Automatic Positioning: The system simultaneously transmits information such as elevator number, floor location, and travel direction to help rescuers quickly locate the elevator.

3. Intelligent Management Function

→Data Statistics: Records data such as alarm count, response time, and fault type.

→Centralized Monitoring of Multiple Elevators

4. Extended Functions (Optional)

→Advertising

→Displays property management announcements, commercials, or public service announcements on elevator screens to improve equipment utilization.

→Emergency Broadcast

→Property management can use the system to send voice or text announcements (e.g., fire evacuation notices, power outage notices, etc.) to all elevators.

For more information, please contact us: master@keyuanlong.com.cn   

Four SMT production lines

The elevator two-way video intercom system combines voice communication and video surveillance, offering significant advantages in elevator safety, emergency management, and user experience. Its key benefits include:

1. Real-time two-way communication improves emergency response efficiency

· Rapid assistance: Trapped passengers can communicate directly with property management, the monitoring center, or rescue personnel through the system, eliminating the need for mobile phone signals or external devices. This system is particularly suitable for elevator shafts with no mobile phone signal.

· Accurate positioning: The system automatically transmits information such as the elevator number and floor location, helping rescuers quickly locate the faulty elevator and shorten response time.

· Emotional comfort: Rescuers can use voice or video to comfort trapped passengers, reducing panic and preventing secondary injuries caused by stress (such as forcing doors open or climbing).

2. Visual confirmation enhances safety

· Identity verification: Property management or security personnel can verify the identity of the caller through video footage, preventing false alarms or malicious harassment, and preventing unauthorized access to the elevator control area.

· On-site Assessment: Rescuers can use video to observe the elevator's internal conditions (e.g., whether someone is trapped, whether the door is opened abnormally, etc.), develop rescue plans in advance, and reduce operational risks.

· Post-incident Traceability: Video recordings can be used as a basis for accident analysis, helping to clarify responsibilities and optimize management processes.

3. Multi-scenario Applicability to Meet Diverse Needs

· Daily Management: The system allows property management to communicate with passengers (e.g., notify maintenance personnel and remind them of proper use), improving service efficiency.

· Special Population Care: Provides visual assistance for the elderly, children, and people with disabilities to ensure their requests for help are accurately understood.

· Remote Collaboration: Supports multi-party video conferencing, facilitating collaborative troubleshooting between property management, maintenance personnel, and the fire department.

4. Technology Integration to Reduce Overall Costs: Integrating call, monitoring, and alarm functions into a single device reduces wiring complexity and hardware costs.

5. Enhanced User Experience and Enhanced Property Management Image

· Enhanced Sense of Security: Passengers perceive the property management's emphasis on safety, increasing their trust in building management.

· Service Transparency: Visual communication reduces information asymmetry and avoids disputes caused by miscommunication.

· Brand Enhancement: Modern safety features have become standard in high-end properties, helping to enhance project competitiveness.

For more information, please contact us: master@keyuanlong.com.cn   

Our heart, customer peace of mind.